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Sierra Mechanical

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Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Furnaces-Heating

212 Crafton Dr, O Fallon, MO 63366

636-240-8383

OPEN NOW: 
Today: 8:00 am - 4:30 pm

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REVIEW SUMMARY

  • 5
  • 4
  • 3
  • 2
  • 1
4.5
31 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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vic schandler

05/18/12

Provided by Citysearch
RED FLAG

I agree with all the negative posts on this company. I had the great misfortune of dealing with them.
They gave a ridiculous 6 hour window, and then failed to show up, and din't even call to say they weren't coming, after I took off work early to make sure I was home. Find another more reputable company. Trust me you don't want to spend any of your money or time on ths one!

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tellem stevedave

05/10/12

Provided by Citysearch
AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!

I wish there was a negative star with to rate this place. This place does not stand behind their work or the Warranties of the products they install. They also GOUGE you for labor that's to be included in the recall of a part. They will also have your info from previous work, only to misplace it when the time seems right for it to benefit them, ie on warranties or recalls. SHOP AROUND and do not go to with this company, if you do not trust what I say then call and see how wonderful the CUSTOMER SERVICE is over the phone! You have been warned. THIS PLACE STINKS!!!!!!!!!

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vailmoxon

07/08/11

Provided by Citysearch
Came out earlier

They came out earlier than they said they would and that was nice.

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JosieFo

07/06/11

Provided by Citysearch
Came as soon as possible

They came as soon as possible and did the job.

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pontesvanwyk0084

07/01/11

Provided by Citysearch
I am very thankful

I was very relieved that Sierra Mechanicals were quick to arrive as my son and I both have health issues that make the heat unbearable and we would have had to went to a Hotel if they hadn't had showed up as quickly as they did. The service man explained everything as he went along to my husband. He had exactly what he needed on his truck and therefore got us cooled off as quickly as humanly possible. I am very thankful that AHS understood and was sympathetic to our situation and especially with this happening on a Sunday.

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ILcustomer2011

06/20/11

Provided by Citysearch
Very Disappointed in Customer Service

I have never experienced such poor customer service. While the technician that visited my home was very friendly and knowledgeable, dealing with this company has been extremely difficult. On three different occasions I was given an appointment window but no one showed up or called within that time frame. Having to arrange work and other plans for nothing is extremely frustrating and let's not mention the fact that I still don't have a/c service yet. Although the technician was great, I would NOT recommend this company unless you can afford to be at home every day while you hope a technician shows up.

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plantdohner7649

06/17/11

Provided by Citysearch
friendly

They were friendly and allowed me to ask questions so I could learn a thing or two about HVAC systems, ect.

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anikaeswmaxam

06/15/11

Provided by Citysearch
excellent

The response time was excellent! the company that came out was outstanding and respectful.

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utzpierpoint2990

06/09/11

Provided by Citysearch
Thank you

Thank you for showing me how to light the pilot light.

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digennarospeigner4804

06/03/11

Provided by Citysearch
Cordial

Cordial, knowledgeable. Thanks.

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spratlin

05/25/11

Provided by Citysearch
VERY HELPFUL

VERY HELPFUL and FAST RESPONSE

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gillon 22

05/19/11

Provided by Citysearch
extremely fast

The two men that came to install my new furnace worked extremely fast.

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Carmina Carena

05/17/11

Provided by Citysearch
Timely, Quick.

Timely, Quick.

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cano6116

05/12/11

Provided by Citysearch
great results

The service was responsive, accommodating and performed in a timely manner with great results.

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january5203

05/05/11

Provided by Citysearch
Courteous and competent

Quick response. Courteous and competent repair man.

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matildaa1060

04/29/11

Provided by Citysearch
Prompt service and efficiently fixed problems

Service performed in a timely manner. Prompt service and efficiently fixed problems.

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lilliana2931

04/27/11

Provided by Citysearch
Repair man was very nice

Prompt service. Repair man was very nice. Timely, quick.

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doninger

04/13/11

Provided by Citysearch
very professional, and quick

The technician was able to get to my house ahead of schedule, very professional, and quick.

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klingbeli

04/12/11

Provided by Citysearch
Very knowledgeable and friendly

Very responsive- they were able to service my AC within 48 hours of the call. Very knowledgeable and friendly- and they fixed the problem.

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tanafichter7291

04/05/11

Provided by Citysearch
Fast, efficient and friendly service

Fast, efficient and friendly service.

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DETAILS

IT'S HARD TO STOP A TRANE

Hours
Regular Hours
Mon - Sun:
Categories
Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heating Contractors & Specialties, Mechanical Contractors
Services/Products
  • Air Purifiers
Payment Options
Brands
Trane/General Electric
Other Email

Data provided by one or more of the following: DexYP, Data Axle, Yext.