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Sears Auto Center

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Auto Repair & Service, Auto Oil & Lube, Automobile Parts & Supplies

1000 Fashion Center Dr, Northridge, CA 91324

818-407-7628

CLOSED NOW: 
Today: 8:00 am - 7:00 pm

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Hummer Guy

11/16/10

Provided by Citysearch
Sears Automotive BIGGEST RIPPOFF TO CONSUMERS!

I check around for front and rear brakes. I found Sears closest to my home and seems like a reliable name. Went in and spent $300.00 for all brakes & roters to be done. They had my car for 3 hours and picked it up last Thursday paid my $300.00 for the whole brake service. I went the weekend excited knowing that I have new brakes cause my were shot. My brakes started squeeking. I brought it back on Monday and they reviewed the brake service they did and told me they never did anything with the roters. I could not believe what he was telling me. They took my money last week and never told me they did not do the roters, not even a courtesy call. I was furious with them and demanded my money back. They gave me my money back. I then called the Sears general manager and the main one was out and too this day 10 days later she still has not returned my call. I spoke with someone lower on the totem pole and she offered me a $25.00 gift card. She said well you did get your money back. I said that has nothing to do with it. Your company RIPPED ME OFF!!!!!!!. I went to Brakemasters and they told me not even the pads were replaced, so I now found out that they had taken all my money and did not even perform any serivce on my car. Stay away from them, they are BIG RIPOFFS!!!!!!!!!!!!

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DETAILS
Extra Phones

TollFree: 800-383-4814

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Parts & Supplies, Tire Dealers
Payment Options
Brands
Accudart, Acer, Adidas, Agri-Fab, Airwalk, Akadema, Apollo Presentation Products, Apple, Argus, Arnold, Asics, Aspyr, Astro, Avia, BF Goodrich, Banner Konami, Bauer, Bell & Howell, Bfg, Bfgoodrich, Bic, Body-Solid, Bosch Tools, Bowflex, Bra, Bridgestone, Dunlop, General Electric, Goodyear, Hewlett Packard, Japanese Victor Corporation, Kumho, Macintosh, Michelin, Nb, Pirelli
Other Information

Specialties: Batteries, Belts, Wheels, Struts, Shoes, Alignments

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Data provided by one or more of the following: DexYP, Data Axle, Yext.