My 8 year old son was bullied by the Child Care staff in the X Zone. It was staffed with teenagers who are not qualified to watch children. The staff turned off his game while he was playing it, called him a dog and a baby, and threw balls at him until he screamed and cried. My husband was a few feet away and no one came to get him. Howard Schultz, the CEO, made the decision to continue to allow these teenagers to supervise children. I do not believe children are safe at this facility, and I hope you learn from my child's hard lesson.

Years later, my child still has trauma from this event.