We had the best service I have used a lot of car service's before on time the driver Cheryl was courteous I can't say enough

I purchased a Groupon for a round trip limo from Logan to be used up to 4 passenger. When I went to use the 2nd half of the round trip (for 2 passengers), one of our bags wouldn't fit in the vehicle. Unfortunately, we had to cancel the limo and proceed on our own. They wouldn't allow me to rebook another trip since they said that "it was our fault we had a bag that wouldn't fit". That is unfortunate, but I understand. What I don't get it that my credit card was charged for a $20 gratuity + $4 tax for a service I couldn't even use and Boston North Limo refuses to credit my card. Isn't gratuity based on services rendered? And since we weren't able to use the limo- no services were adequately rendered-- my credit card should not have been charged without my permission.

Holiday travel is never easy. Thanks for the taking care our last minute changes. We will pass your name around to our friends.

Holiday travel is never easy. Thanks for the taking care our last minute changes. We will pass y

Our ride the airport was great and the office staff was helpful in upgradimg us to an suv because of our luggage. Thanks we will be callimg again

They were wonderful we had a great start to our trip with them. The office was very helpful to our needs. They were waiting for us on our return trip to logan even though our flight was delayed. Keep up the good work.

WOW- their pricing has been so affordable with this ecomony and Boston North Limo is still providing the best service of any company I have every used. JR- Peabody

We have used boston north limousine many times and they have been the most reliable limo and airport service we have ever used. Early morning trips as well as late night pickups have been flawless for our needs. Please keep in mind that their customer service from booking a car to the driver was amazing.