Phone system's automated attendant needs to be scrapped, Can not get Customer service with out jumping through several hoops, even when you request Customer service, it wants to get you postage prices. Scrap the machine and get a warm breathing person answering the darn phone. Customer service leaves a lot to be desired! Rude, Incompetent, they hang up on you or they have no clue of what planet they are even on. Post Office is complaining they are going broke, With this kind of help I can see Why!