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anonymous

10/17/08

They totally screwed up a vacation of mine. The travel agent did not seem to know how to read a Eurail Pass ticket- I questioned that the date was wrong (they reverse the month and date in Europe) and he said it was fine- well a few weeks later and thousands of miles away, my husband and I were stuck in a Paris train staion while our romantic overnight ride slipped away to Rome because our tickets were printed for the wrong date. We took hours to figure out how to get to Rome- it was over the holidays and all the trains were full- we spent all the next day travelling. When we arrived home the owner of the agency never even apologized- she said she spoke to the agent that I worked with and he did not recall me asking about the incorrect tickets.I will NEVER recommend this agancy to anyone

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DETAILS
General Info
Established in 1943, Willett Travel is one of Los Angeles County's oldest independently-owned travel agencies. The present owner-management continues Willett's long tradition of dedicated service. With a travel agency on every corner, in every high-rise, and so prevalent online, we welcome the opportunity to show you why, after 60-plus years, Willett Travel stands apart from the crowd. Willett Travel prides itself on continued growth without compromise to its philosophy of value-added service. As an "old pro" in the travel industry, Willett Travel has earned its fine reputation by gaining the respect of its travel partners: the airlines, cruise lines, hotels, car rental companies, and tour operators. The strength of Willett Travel's reputation benefits clients through savings of time, money and frustration. Willett Travel's staff, representing collectively nearly 300 years of travel industry experience is well trained, well traveled and, because of the diversity of its clien tele, capable of handling everything from budget travel to customized luxury vacations, family travel to traveling with pets, special interest, hiking and diving to skiing, yacht charters to luxury cruises. With extensive experience in travel planning for the entertainment industry and celebrities, Willett Travel knows the importance of attention to the smallest detail.
Extra Phones

TollFree: 800-994-5538

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Travel Services-Commercial, Airline Ticket Agencies, Airlines, Cruises, Hotels, Lodging, Production Companies-Film, TV, Radio, Etc, Travel Agencies
Services/Products
  • Cruises
  • Online Reservations
  • Tours
  • And Service Is Our Specialty!
  • Business Travel Arrangements
  • Travel
  • Bahamas Cruises
  • Biking Trips
  • Baja Cruises
  • Puerto Vallarta Cruises
  • Eastern Carribean Cruises
  • Family Packages
  • Eco Adventure Tours
  • Golf Vacations
  • Yacht Charters
  • Panama Canal Cruises
  • Carribean Cruises
  • Destination Weddings
  • Fall Cruises
  • Escorted Tours
  • Skiing Trips
  • Ensenada Cruises
  • Alaskan Cruises
  • Resort & Spa Packages
  • Bus Tours
  • Themed Cruises
  • Bermuda Cruises
  • Hunting Trips
  • Discount Airfares
  • Luxury Cruises
  • Honeymoon Packages
  • Garden Tours
  • Hawaii Cruises
  • Discount Cruises
  • Sightseeing Tours
  • Business Trips
Payment Options
Location
First Floor
Neighborhoods
Mid-Town North Hollywood, South Valley
Accreditation

CST #20025558-10

AKA

Frosch Willett Travel

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