I called the Eastern Bus Company today to file a complaint about a bus driver who was clearly driving much more than the speed limit after monitoring her for over a week, and was pleasantly surprised by the courteous response I received. The woman who answered the phone was extremely understanding and polite and ensured me that they would speak to the driver. Thank you so much for keeping our children safe. I'm one happy satisfied parent. Also, not to mention that there are no sidewalks in North Billerica, which makes it much more dangerous for our children.