General Info

ACT Teleservices, also known as Answer Connecticut, provides telephone answering and secretarial services to customers throughout New England. ACT Teleservices operates 24 hours per day, 7 days of the week. The company has a variety of call center software and hardware operated by its telephone service representatives. ACT s message/call delivery options include voice mail, email text messages, WAV voice messages, email voice messages, call patching, cellular phone, home/work phone, pager and facsimile. Its inbound telemarketing services include order entry, cross sells, brochure requests, lead capture, customer service and dealer location services. ACT Teleservices is based in Danbury, Conn.