Owners are definitely very hospitable, knowledgeable and very kind; really good people. I went to them a few weeks ago for my defensive driving course (insurance discount course) and it was a really good experience. The instructor kept me engaged in the training materials (I didn't fall asleep or want to). During breaks the owners shared their knowledge on insurance and options which I considered to use their services but didn't believe they could beat my current carrier. If I needed to shop for a better rate, I am definitely considering this brokerage for insurance. Otherwise, they run a great defensive driving course.