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REVIEW SUMMARY

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2 Reviews
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Kathrynnyc

02/02/09

Provided by Citysearch
SO RUDE buy your wine anywhere else if you can help it.

If I could give zero stars, I would. I have never been so turned or so mistreated at a wine shop, or any retail store in my entire life. Letting go of the fact that I was harassed to give money to some guy right outside before entering, upon entering and beginning to look at their selection, I got the NASTIEST look from the woman within the first 2 minutes of deciding between a few bottles of wine. Not only did the woman in there make me feel uncomfortable, but she did not like me reading the wine bottles. It's not like I was going around picking up every single bottle of wine in there, but from the get go, it's like she did not want me in the store. At first I decided to look over it and ignore her trifling act, but a few minutes after that I had an altercation that forced me to walk out the store before I got even more angered. DON'T GO HERE if you respect good customer service. From now on, I'll get my wine elsewhere.

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nsm25

08/28/08

Provided by Citysearch
Terrible customer service

I went there the other night to buy a bottle of wine. First of all - they have a sign indicating they will not accept credit cards for under $30 which is illegal!!!! I tried to pay with my credit card for an $8 bottle of wine and the woman who worked the cash register would not take my card. But she suggested that if I bought a more expensive bottle of wine, she would let the $30 minimum slide. I told her I had no cash and this is the wine I wanted - she refused to sell it to me and told me she would rather lose the sale despite the competition in the neighborhood.

I urge you not to shop there - merchants displaying that behavior is rude and unecessary.

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DETAILS
Extra Phones

Phone: 212-779-4473

Fax: 212-779-4473

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Beverages, Liquor Stores, Wineries
Payment Options
Neighborhoods
Rose Hill, Kips Bay, Midtown Manhattan
AKA

Windsor Wine Shop-Midtown East

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Data provided by one or more of the following: DexYP, Data Axle, Yext.