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Holly Wood & Vine

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Landscape Contractors, Gardeners, Landscape Designers & Consultants

212 Forsyth St, New York, NY 10002

212-529-7365

CLOSED NOW: 
Tomorrow: 8:00 am - 5:00 pm

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10013tribeca

08/20/10

Provided by Citysearch
Poor Business Management and Communication

We had our Tribeca terrace fully re-desinged last August ('09) with new planters, trees and ferns all based upon the ""design expert"". We are pleased with the planters, but the plantings are what we've had issues with. Granted we have somewhat limited options as we have a partially sunny terrace. The offered selections were rather boring, and very corporate. We ended up researching possible plantings and suggesting this to our assigned design expert (who is no longer an employee). Our first major issue was a caterpillar infestation on our trees last fall. We had to arrange for HW&V to spray several times in order to rid the trees of the damaging critters. This past spring ('10) we had at least 10 dead trees and had discussed with Bob Mundell, Operations Manager to have these replaced. He agreed to cover the cost of the trees, but we would have to cover the cost of labor (roughly $3,000). We had agreed to change the type of tree, however he did not change the tree type and when I contacted him in regard to this, his response was: ""Not switching the taxus for skimia was a mistake on my part, which I cannot really explain more than that...apologies! They look to be doing well though"". He did not offer to rectify the situation. We also lost the annuals planted and climbing vine plantings for our trellis. He choose to ignore this.
HW&V are definitely not the cheapest, however being that we spent over 40k we expected a little more.

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andrees

07/09/10

Provided by Citysearch
Frustrating landscaping

Too much hot air, too much money, too much baloney. These people have a problem delivering the service they promise. The voice on the phone is friendly until you really need results. Then evasion is the name of the game. Make 100% sure everything is in writing.

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DETAILS
Extra Phones

Phone: 212-529-0795

Primary Phone: 212-529-0795

Hours
Regular Hours
Mon - Fri:
Categories
Landscape Contractors, Gardeners, Landscape Designers & Consultants, Landscaping & Lawn Services, Landscaping Equipment & Supplies, Lawn Maintenance
Services/Products
Landscape Design, Installation And Maintenance C
Payment Options
Neighborhoods
Downtown Manhattan, Bowery
AKA

Holly Wood & Vine Inc

Wood and Vine Inc. Holly

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