I will never ever order from this shop again and would not suggest anyone to use their service. I ordered a bouquet of roses called "Parisian Pinks" for one of my co-workers from all people in our office. I paid about $70 and asked them to deliver in a morning. They confirmed that it would not be later than 12:30. They delivered an hour later when my co-worker was on lunch. But that was not the worst. The worst was that instead of beautifully arranged roses that looks so nice on their website my co-worker got and bunch of dying flowers that looked like they picked up from the garbage. They were not event pink as the name of this bouquet suggested. Even the green stuff they put into the flowers was yellow. I called them and asked them to take them back. The person who picked up the phone got very nasty to me, screamed at me and hung up a phone. I have never been so embarassed in my life when someone who I care about got "flowers" from the place.