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REVIEW SUMMARY

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4.5
109 Reviews
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Busyman1380

06/05/12

Provided by Citysearch
I just bought a 2010 3 series car and

I just bought a 2010 3 series car and the team at BMW of Manhattan really delivered. The experience was incredible and I cannot say enough about the sales team. If your in the market, and want to have a no pressure experience, this is the place.

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SMDH212

12/29/11

Provided by Citysearch
TAKE THE DRIVE TO NEW JERSEY INSTEAD!

WORST BMW DEALERSHIP EVER! They lie and hold your car far longer than they need to. They wait until the last minute to do any work to the vehicle and most times return it semi fixed. The service reps do not call back and if you decide to hold the line, the receptionists hang up on you or never return to the line. THE ONLY WAY YOU WILL GET YOUR CAR BACK ASAP IS IF THEY GIVE YOU A LOANER. I was given a loaner once while my breaks were being serviced and received a call within 3 hours stating that my car was ready. (BTW in order to get a loaner you must reserve weeks in advance which is totally ridiculous). The time before, I waited three days for the same service. I stopped servicing my car here but retunred this time because I did not have time to drive all the way to New Jersey in order to get decent service. This service department is an embarrassment to the BMW brand.

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tee895

09/21/11

Provided by Citysearch
VERY DISHONEST

I purchased a used Harley Davidson motorcycle with 3,000 miles on it described as Excellent condition with no issues at all. After spending over $1400 in travel costs to get the bike and ride it home, I get there to find a motorcycle that is rusty, scratched, and has dents. The motor paint was flaking as well. Live and learn, but I wouldn't recommend buying a stick of gum from BMW of Manhattan!

I was later contacted by the dealership with an offer of cash for me to remove my negative feedback from Ebay that I left for them. Can you say corrupt?

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schmidtx

08/09/11

Provided by Citysearch
THERE WAS TOTAL PROFESSIONALISM.

THERE WAS TOTAL PROFESSIONALISM...NO HAGGLING,NO PRESSURE,HASSLE-FREE,ACCOMADATING,FUN,FRIENDLY....AND TO THE POINT WITH SUPERB FOLLOW UP.I will definitely be a return customer and reccommend this dealership to my friends.It was the easiest car purchase I ever made.

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juliegrdnl

08/05/11

Provided by Citysearch
extremely helpful

Peter is a great salesman. He was extremely helpful and ran through everything I needed to know about the car. The whole dealership was very kind and helpful. I find it great that the service department is located I'n the dealership and I do not have to go far for it .

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hawkins41

08/04/11

Provided by Citysearch
will recommend him

""This is my second time dealing with Phil and frankly in my experience with BMW, he is the only individual that actually attempted to resolve concerns. He has been forthcoming, responsive and on point in all my dealings.
He is a good reason why I elected to go for the BMW for the second time and will recommend him.
""

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watkins346

08/03/11

Provided by Citysearch
I would recommend Adrian without any hesitation!

""I have nothing but good things to say about Adrian Turek. From the purchase to delivery of the vehicle, Adrian was patient, extremely courteous, and provided prompt and reliable service. He was never unresponsive or overbearing, just all in all a great salesperson. I would recommend Adrian without any hesitation!
""

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Adawg7

07/18/11

Provided by Citysearch
excellent experience

I had an excellent experience. Dr. Woods is very kind and the support staff is always friendly.

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virginiapiercew

07/05/11

Provided by Citysearch
treated me with such professionalism and courtesy.

I worked with Peter Wohl who I met through his wife, and he treated me with such professionalism and courtesy. He went out of his way to get everything done for me, and get me the car that I wanted and love. Manhattan BMW has great service. Joe Rocker has always gotten my car fixed quickly. Thanks Manhattan BMW, and thank you Arlene.

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joycestephensh

07/01/11

Provided by Citysearch
honest, straightforward and committed

This is the second car i have purchased from Ricardo. He is outstanding to deal with. He is honest, straightforward and committed to building a long term relationship with his customers. I highly recommend him to anyone looking to purchase a new BMW.

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Marshapayned

07/01/11

Provided by Citysearch
truly made me feel welcome

Peter Wohl was incredibly patient and shared a great deal of information with me about everything from the quality of construction of the M5 and X6 to the trained technicians at Manhattan BMW. It is apparant to me that he has a true love of not only the product he sells but the dealership he works for. He truly made me feel welcome and hoped that he would be able to welcome me into the happy family of Manhattan BMW customers very soon. He even offered to pick up my car if I ever had a problem getting into Manhattan since I spend most of my year in New Jersey. When I asked him why he worked in Manhattan instead of near his home in New Jersey, he told me there was no comparison in quality between the dealerships in New Jersey and Manhattan. I believe him. Thank you for a great and friendly experience.

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Tonyagardneru

06/27/11

Provided by Citysearch
the best of the best

""Peter was great, would recommend to anyone!! He came in on a holiday to meet me early because it worked with my schedule, then he stayed late to deliver my car. Great service is hard to find in New York and Peter exemplifies the best of the best. Great car, great dealership. Couldn't be happier.
""

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marilynreyesa

06/23/11

Provided by Citysearch
Overall it was an excellent experience

I recently brought my car in to be serviced at BMW. Overall it was an excellent experience. Not only did Doug offer to drive me to work in the morning he was waiting outside my job for me when I was done. My car was repaired and to my surprise super clean!! I would recommend BMW of Manhattan to anyone. Thank you Doug!

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dnsglbrt065

06/22/11

Provided by Citysearch
recommend

the dealership and the people are friendly and help you a lot throughout the buying process. I would recommend them.Pricing could be better, but the dealership and the people are friendly and help you a lot throughout the buying process. I would recommend them.

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trinityt

06/17/11

Provided by Citysearch
The service provided is excellent.

I would recommend this dealership. Mr. Daniel Micu, the Client Advisor, was patient enough to explain to us various options offered. As this is our first car in the US, he helped us went through all the process and answered all our questions. The service provided is excellent.

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terriprattn

06/17/11

Provided by Citysearch
Grace was very pleasant

Grace was very pleasant when i initially called the dealership with questions. I made a trip into NYC just to speak with her in depth regarding switching over to bmw. She sat with me and answered all of my questions, presented me with options and i ended up walking out of the dealership with a new lease contract on my 2011 x6. Grace was again helpful when i needed documents emailed to my insurance company, and emailed the documents over immediately. I look forward to working with her again in the future.

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trishas

06/16/11

Provided by Citysearch
very helpful

I found the salesman to be very helpful. He spent as much time with me as I needed, answered all of my questions and did not try to pressure me into purchasing a vehicle. Negotiating the price was also easy and pleasant. The actual purchase and pick up of the car took much less time than I have experienced at dealerships for other car brands.

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kd3481

06/13/11

Provided by Citysearch
Knowledgable, Well Versed

Milan was exceptionally professional and kind. He really worked with us to get a good price on the truck. He saw my partner and I at late hours in the evening and stayed longer to see us long after his work hours. Milan also assisted us in the registration process from NY to Mass which can be complicated. He is very well versed in the BMW products, and demonstrates a boat load of knowledge. He is a great guy. And although I'm living in MA., I will be back to this BMW dealer, to purchase my next vehicle from Milan.

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tristana

06/08/11

Provided by Citysearch
Great experience!

Phil helped us through all our corporate red tape and made buying our new company car extremely easy. He went above and beyond, making sure we had all our ducks in a row. He was extremely knowledgeable, reliable and easy to get ahold of. All around great experience!

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tristam

06/08/11

Provided by Citysearch
Amazing customer service

I was so pleased with the amazing customer service David Tannenbaum displayed The entire experience was enjoyable and I would absolutely refer my friends and family to Manhattan BMW and ofcourse David. Dave was a great listener and always conducted himself in the most profession and courteous manner . Dave has set the bar so high and I will definitely be returning and do business with Dave. All sales people should follow Daves professionalism

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DETAILS
General Info
BMW of Manhattan, Inc. is New York Citys premiere BMW Center. Our state of the art facility, located in The BMW Building at 555 West 57th Street and 11th Avenue-right off the West Side Highway-offers full Sales, Service and Parts for New and Certified Pre Owned BMWs, BMW Motorcycles, and MINI Coopers. In 2005, BMW of Manhattan opened a Showroom for New BMW Sales in the heart of the Financial District, at 67 Wall Street and in 2006 opened a Certified Pre Owned Center on 11th Avenue between 55th and 56th Street.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Auto Repair & Service, Automobile Leasing, Automobile Transporters, Loans, Motorcycle Dealers, Motorcycles & Motor Scooters-Parts & Supplies, Motorcycles & Motor Scooters-Repairing & Service, New Car Dealers, Used Car Dealers
Services/Products
  • CARFAX
  • Warranties
  • Showrooms
  • Leasing
  • Financing
  • Trade-Ins
  • Passenger Cars
  • Convertibles
  • New Cars
  • Exotic Cars
  • Vans
  • Trucks
  • High Performance Vehicles
  • Suvs
  • Luxury Cars
  • Four Wheel Drive Vehicles
  • Sedans
Payment Options
Brands
Bmw, Kia, Mini
Neighborhoods
Hell's Kitchen, Midtown Manhattan
Amenities
full_attr_suppress_source
Languages
Chinese, English, Italian, Spanish
Other Information

Parking: Self, Free

Wheelchair Accessible: Yes

Data provided by one or more of the following: DexYP, Data Axle, Yext.