Not sure who wrote those other reviews online but one can only imagine. We phoned them because we thought they were located nearby on the lower east side. Their website does not show an address but on the superpages and google, they're suppose to be on 21 Orchard. My wife phoned them at 11am and explained that we found bedbugs and they came right away within 3 hours and sprayed the entire bedroom. They came back 4 times within 2 months but the problem never went away - it actually got worst. They seem like nice enough people but they're anything but bed bug experts.

Highly recommended because the service is always outstanding and the technician is very knowledgeable about the product. Ask for Jackie Douglas , HES THE BEST AND HANSOM TOO !!! Jill and Stefanie Cohen

Great service. Always on time and keep their appointments. Jack was very knowledgeable and patient with my bed bug problem... ASK FOR HIM !!! Thank You, Sarah Dunning