WARNING: DO NOT SENT ANY FAMILY MEMBER TO THIS PLACE. THEY WILL KILL YOU LOVED ONES!!!
PLACE SMELLS LIKE URINE & FECES, THEY DONT CLEAN PROPERLY, MY FATHER CAUGHT MYRSA FROM THIS PLACE AND ALMOST DIED OF PHEMONIA. STAFF ARE POORLY TRAINED AND HAVE HORRIBLE COMMUNICATIONS WITH FAMILY MEMBERS. FROM NURSING TO ADMISSIONS NO ONE TAKES RESPONSIBILITY FOR THEIR ERRORS, ALL THEY TRIED TO DO IS GET MONEY FROM INSURANCE BUT FAIL TO TAKE CARE OF THE SICK AND ELDERLY, ELDERLY ARE LEFT ON THE HALLWAYS ABONDONED, NO ONE TALKS TO THEM NO ONE PAYS ANY ATTENTION, NURSES JUST PAST BY THEM. ADMISSIONS TO DIRECTOR OF ADMISSION SOPHIA SUTTON. I FATHER HAD ALMOST PAST AWAY TWICE FROM THIS PLACE, MY FATHER WAS NEGLECTED AND WHEN HE GOTTEN REALY BAD, BAD ENOUGH TO GO TO EMERGENCY ROOM, THIS PLACE FAILED TO COMMUNICATE WITH FAMILY MEMBERS THAT HE HAD BEEN TAKEN TO NEW ROCHELLE EMERGENCY ROOM. IF YOU YOUR LOVED ONES DONT TAKE THEM TO THIS PLACE, THEY WILL KILL YOUR FAMILY MEMBERS. AFTER THIS SECOND INCIDENT AFTER THE PLACE BEGGED NOT TO REMOVE MY DAD FROM THIS PLACE, TOLD FROM EVERYONE FROM THE FACILTY THAT ALL WOULD BE BETTER AND WOULD NEVER HAPPEN AGAIN, WELL IT DID, THEY JUST WANT THE MONEY, THEY DONT CARE ABOUT OUR SENIORS AND LOVED ONES. AFTER I FILLED OUT PAPER WORK OVER 2 WEEKS AGO TO HAVE MY FATHERS MEDICAL RECORD, I NEVER GOT A PHONE CALL BACK I HAD TO CALL THE FACILITY BACK AND THEN BE TOLD WITH A NASTY ATTITUDE DUE TO THE FACT THAT I REMOVED MY FATHER FROM THE THIS DISCUSTING PLACE I WAS TOLD IF I WANTED MY FATHERS MEDICAL RECORD I WOULD HAVE TO PAY $385 FOR PHOTOS COPIES NOT THE ORIGINALS AND BE TOLD 75 CENTS PER PAGE WITH A RUDE AND CONDESCENDING VOICE THE DIRECTOR OF ADMINISTRATION SOPHIA SUTTON I WOULD HAVE TO PAY FOR IT. AT THIS POINT IN TIME, I AM SUIING THIS FACILITY AND ITS STAFF, AND CLEARLY FEEL ITS MY OBLIGATION TO INFORM EVERYONE WHO THINKS ABOUT PUTTING A LOVED ONE IN THIS HELL HOLE... DONT DO IT !!!!!
THIS PLACE NEEDS TO CLEAN HOUSE STARTING FROM THE DIRECTOR OF ADMISSSIONS TO NURSES AND STAFF.
ANY SUGGESTIONS, I HIHLY RECOMMEND WESTCHESTER REHABILITATION IN MOUNT VERNON,NY WHERE THE CARE IS 100% BETTER AND MY FATHER HASN'T HAD ANY ISSUE AND ARE TAKING WELL CARE OF MY DAD.