Called to unclog a drain, tracked snow and mud up and down the basement steps and basement. Did not wear boot covers, muddy hand print left on basement wall. Unclogged drain, used one of my towels to wipe off drain, ruined, and left whatever came up while snaking the drain on the floor, dirt, sludge etc. Also very unprofessional language and comments, a professional service should know when you are in someone's home to keep comments to themselves. I can see why they do business in a small town with little or no completion, they wouldn't last a second in a area with multiple plumbing services.