Not only were the employees completely rude and the quality of their costumes are beyond disappointing. My father bought a costume from there a couple days ago but was missing the mask which the package clearly stated was included. So, i went back there to not return but exchange so he could have what he payed for. The guys said theres nothing they could do. I understand people wear and try to return costumes but the way they treated us was completely ridiculous. Never purchasing a costume from there again.

This a great store !!! Huge inventory of costumes and great customer service !!!! I have been to many costume stores and this is the biggest !!!!

Horrible horrible customer service!!!!! They will sell u broken merchandise and tell u it is not there problem. The manager refuses to speak with anyone with a complaint! And I was told they didn't care if I wasn't happy or my purchase was broken if I ddnt come there again other people will!!!!!! Be warned an DO NOT go there.