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DETAILS

NBU. Here is what matters.

Electric & Water Services

General Info
New Braunfels Utilities (NBU) is a public-power municipal utility dedicated to enhancing the quality of its community by providing innovative essential services to its customers and serving as good stewards of the environment and natural resources. New Braunfels Utilities was established in 1942 when the City Commission of New Braunfels purchased the electric transmission and distribution system from the Public Service Company of San Antonio. In 1959, the city of New Braunfels assigned operations of the water and sewer systems to NBU. The company employs more than 325 people supporting electric, water, and wastewater services. The NBU Electric System consists of more than 624 miles of overhead lines and 346 miles of underground distribution lines. The waster system comprises a service area of approximately 89 square miles, includes the city and surrounding area, and consists of 583 miles of water mains.
Extra Phones

24 Hour Control Center: 830-629-4628

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Electric Companies, Utility Companies, Water Utility Companies
Services/Products
Providing electric, water and sewer services for residents of New Braunfels, Texas.
Payment Options
Location
The NBU Main Office is located in downtown New Braunfels at the corner of Main Plaza and San Antonio Street. From IH-35, take the FM 725/Lake McQueeney/Seguin Ave. exit and take Seguin Avenue into downtown. The Main Office is the first building on your right as you enter the plaza. Off street parking is available to your immediate right in the NBU Customer Parking Lot.
Neighborhood
Downtown New Braunfels
Amenities
In addition to paying online at www.nbutexas.com or over the phone with a credit card, you can also pay your bill by mail, by using the Western Union Convenience Pay service at participating area stores, in person or through the free NBU Auto Draft monthly payment program. Contact an NBUÂ Customer Service Representative for more information on any of these options at 830-629-8400.
Languages
English, Spanish
Associations
Member of the Greater New Braunfels Chamber of Commerce
Other Emails

Other Information

Parking: Street

Wi-Fi: Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Takes Reservations: No

Outdoor Seating: Yes

Data provided by one or more of the following: Thryv, Data Axle, Yext.