We bought a house that was 4 years old. The water heater started to leak a fews months ago. I contacted the HTP and was told the the 10 year warranty that was listed on the side of the tank is only valid to the original home owner. This water heater works with the furnace as a kind of boiler and cost $6700.00 to replace. I advise HTP that their product is Defective and should be replaced under the 10 year warranty. I was told to get lost to bad for me. I wondered why HTP would have a policy that only applies the original home owner. It is not possible to take this unit with you when you leave. And found out that most people on stay in the home an average of 8 years. This so called 10 year warranty does not exist. We could not find a water heater that was compatible so we had to buy another unit from HTP. This company likes Ripping Off Hard Working Americans. Do not buy from HTP their water heaters are a Liability. I am still waiting for a check for $5300.00 the cost of water heater!

where the agency from this company?