After reading the other reviews, I can see that our situation is not unique. Our HOA hired Ken to do our community's landscaping. Initially, he was hired because his bid came in the lowest and he seemed like a good person to give our business to. The work his crew did was ok, not thorough, but got the job done. He has a very young, irresponsible crew who clearly does not take pride in the work they do. Eventually, the HOA decided to look into other companies, so they had the job "re-bidded". Ken's bid came in higher, so the HOA decided not to renew the contract with him. As a result, he was very upset and left a very disturbing, foul, offensive, and threatening voicemail on my husband's phone (my husband is the HOA president). He threatened to put a lien on all of the HOA "staff's" homes because he said they HOA did not pay him (the check was mailed out to him 11 days ago). My husband called him to try to explain that they had already sent payment, and Ken again became belligerent and called my husband very offensive names. He threatened again to place Liens on the HOA board members homes ( I know, what a joke right!?). I would proceed with extreme caution. If you plan on using this company despite reading these reviews, just know that when you receive shoddy work, it will not be backed by any sort of professionalism by Ken. He is not professional himself, and does not hire professional staff.