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L
liltiger

03/10/11

Provided by YP.com
review count1photo count0
I will never step foot in any ...

I will never step foot in any of their stores again. First of all, the sales person lied to me...Al Tools. He told me he could get my furniture in 2 weeks. Turns out, it is more like 5 months...yes, MONTHS. Then they sent me to 3 locations to look at floor models. All with imperfections. And with different price tags. They have a low price guarantee. If you find the furniture somewhere else, you get the difference refunded. I asked for a refund, because I found my furniture...cheaper...at another one of their stores!!! The manager pretends to punch numbers in on the computer and says I have been refunded the difference, but she can't give me a receipt or any proof. Turns out, she did not put any money back on my credit card! Called customer service over a half dozen times to get straightened out. Everybody treated me like I was stupid, and like I was an inconvenience. Very rude. I work with sales people at my job every day. We do not treat customers in this way. That's how you lose business. Steinhafels has lost my business. I will take my money and shop elsewhere. And, I told all of my co-workers, friends, and family about my experience. Save yourself a migraine and shop somewhere else!

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B
bobbyj1

12/29/09

Provided by YP.com
review count125photo count0
furniture stores

have purchsed furniture at this store but can't recommend.

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C
cherylj

12/29/09

Provided by YP.com
review count29photo count0
furniture stores

i have purchased furniture from this store and the price seemed very fair but hasn't held up very weel. screws falling out of the couch and love seat. wood breaking. the delivery people were very efficient.

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DETAILS
General Info
Steinhafels Furniture is a family-run, employee-owned business providing customers with quality home furnishings, mattresses, and home décor. Steinhafels is Wisconsins leading retailer for furniture and mattresses, with about 550 associates and 14 locations and counting in Wisconsin and northern Illinois. Steinhafels brings its company values of courtesy, honesty, and outstanding service to its customers and the communities served.
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Furniture Stores, Bedding, Beds & Bedroom Sets, Home Decor, Home Furnishings, Lamps & Shades, Mattresses, Patio & Outdoor Furniture
Payment Options
Other Information

Parking: Lot, Private

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Data provided by one or more of the following: DexYP, Data Axle, Yext.