4 Stars is high for any kind of a roadside repair shop. We broke down in the area. We paid someone a touch less expensive to tow the vehicle into their shop. Labor rate was $80 an hour which is probably fine, parts were marked up about 50% which seems a bit high, but then again we got the part overnight and they are in the middle of nowhere. I'm not angry with them which I suspect is a good sign for any repair shop in the middle of nowhere. If I break down again in Santa Rosa, I'll be back.