Just used payless oil for the first time today. Storm coming, and my tank was getting low - called my normal guys, and they said "sorry, can't help you until after the weekend". Payless delivered to me today, no problem. Came home, noticed vent pipe was adjusted - called them to ask why, and the driver called back with an explanation of why the change, and that the last company was ignoring an issue with the vent that was causing stress on the tank, and he wasn't comfortable with it. Excellent service! I highly recommend them

This company offers competitive rates--but the customer service is terrible. Twice we had billing problems where they took down the wrong information. The owner has a hair-trigger temper and was screaming like a maniac over a simple clerical error. Not worth the trouble.