My son (18 yrs) was traveling to the Buffalo Zoo with his girlfriend my car started acting up, and it was not safe to drive. He just so happened to conk out in front of Parise's. Unfortunately, my Roadside Assistance contacted a different tow company. This other tow company never showed up (reason unk at this time). My son sat in Batavia NY for 4 hours before Parise's was contacted (by my insurance). The gentleman was kind, helpful and did not charge my son the additional mileage overage costs. I wish they had been contacted first. Their service was timely and appreciated. Thank you!!!!!!! Karen Weaver