Called them up for an emergency septic pump when we thought we were overflowing (turned out to be an issue with our pump instead but that's besides the point). They rushed a guy a down here when I called after hours and he arrived around 7:30pm. The guy gave us lots of useful advice and did the jump well even as it grew dark outside. Everyone I spoke with on the phone was very friendly. I would absolutely recommend this company for emergency septic services any day.

Worked 3 to 4 hours a day, didn't show up one day. Drinking beer on the job. Came late, left early. Blocked entrance to my pool.

Had them pump out a couple septic systems and evaluate the need to replace them. Pump out went great--technician was professional and did a more thorough job than previous contractor. Pricing was also lower than previous contractor. A different technician arrived first to eval the need for replacing one of the system. He mistakenly ID'd the system as a tank instead of a galley based on the hatch appearance (he didn't open the hatch) and said there was no need to replace it. The tech who did the pump out spotted the error and put me in touch w/the evaluating tech, who then provided an assessment and cost estimate. Although the evaluating tech made a mistake, I give him credit for being honest and erring on the side of not trying to sell me something. Having had people try to sell me stuff I don't need, I always find it refreshing to have someone tell me I don't need to pay him for something when he has the advantage of expertise and could use it to his advantage.