I had recently purchased a new home in 2007 and found that mold had already been growing in the master bathroom. Mr. Carillo was quick to respond and informed me that these builders had cut costs by not using the proper drywall material in a bathroom. He was very understanding of my situation and my frustrations and was willing to work out a pyment plan since I had recently lost my job and told him that I couldn't pay him the full amount up front. He was very professional and prompt and I would highly recommend him.

12-29-2009

To Whom it May Concern:



This letter is in reference to services rendered to us by Randolph Carillo of Kingdom Environmental. We own a rental property in Denver. Though the entire home was remodeled and updated approximately 2 years ago, our renters called us to let us know that there was a mold issue in a few of the rooms that had grown out of control.



After consultations and bids from a few different companies, we were most impressed with the price offering and thoroughness of Mr. Carillo. Before even winning our business, Randolph took some time to wash down the surface mold knowing that it was on a wall next to where some of the rental family slept nightly.



Knowing that our loss may likely be out of pocket and not covered by homeowners insurance, Mr. Carillo was very prompt in getting to the heart of the issue and displacing our renting family for the least possible amount of time. This was important because we had to find alternate housing for them in the interim, but we were also within the holiday season and a sure inconvenience to the family. He was very careful to document each finding as the job progressed in daily phone calls and email updates as well as photos that were emailed to us showing us the cause of the problems as well as his progress in correcting it day by day.



As it turned out, because of his careful documentation and hard work in determining the root issue of where the mold and moisture was coming from, we were able to recover a good part of the cost from our insurance company. Throughout the entire process, Mr. Carillo was very understanding with waiting on payments for the money to come through from our insurance company and was willing to make payment arrangements with us had the cost not have been fully covered.



Of all of the horror stories that you hear these days about contractors, less than stellar work, or incomplete or poor quality service, it was definitely a blessing to have such a positive experience with a professional and thorough contractor. We would definitely recommend Kingdom Environmental to anyone without hesitation and will be using them again for additional services for our rental properties as well as personal residence.



Thanks again!



Bobby and April Bateman

Thornton, Co

720-929-0963