The place is small and at the rear of the large Pet Supply store; it is not visible from the street. I take my dog, a female Chow, there for grooming every couple of months. Chow dogs do not like to be touch, especially their feet, but Kaycee is able to groom her and cut her nails to the point that the dog looks forward to her visits. Especially, meeting up with the other dogs roaming around the work area.Overall, I believe she is very knowledgeable about the different breeds of dogs and does a great job grooming our dog, which has long hair.