Terrible customer seevice. I have purchases several glass needs from them and have been pleased with the service, just hope nothing goes wrong with your purchase. Several phone calls a week and no return call or answer any of the time, finally got ahold of them and because of an error in paperwork from one of their techs we apparently can not use the warranty that we rightfully have. They did give us a discount on a new windsheild but if we had gotten a return call our crack could have been filled rather than spreading and needing a full new windsheild. On top of that they won't come to me to fix it and are requiring I go to a service center way out of the way even though they have technicians who go to people's location to fix the problem. I have had 3 windsheilds and a sliding glass door done with them and any other services we may need will be gotten from ANYWHERE else!