Very poor business practice. The worker forgot to connect a wire after replacing starting capacitor in heat pump. Company refused to return without charging another $75.00 call to repair their mistake. Person at front desk was quite rude. You forced me to look somewhere else. I got the job done by a competent company (Absolute Value Heating) for $35.00. Give me a break people, just do the job right in the first place, you are not the only game in town!