About a year and a half ago I had Charlotte Painting Company do interior painting in my home. They painted all of the walls and trim. Well, last week I noticed an area of trim that was very high and looked like it was missed. I was high and difficult to see so I don't blame them and I didn't see it during the walk through. I called them about it and they said that was fully covered under warranty and they were out the very next day. No questions asked. I have never had a company so willing to resolve a warranty issue like that plus I never even knew there was such a warranty that long after work was done. Yay, Charlotte Painting!