Our furnace quit on a very cold day so we called this company without doing any research. The tech came out 3 times over 3 days before he "fixed" the problem. He was very unprofessional. After the work was completed we called 3 other heating and cooling companies to price check the work. We found that we were over charged nearly 50%. Called Bud to discuss this and he was totally rude and did not want to help. Do yourself a favor and call anyone but these people