I have purchased several pressure washers in the past. It was refreshing to find a company that will tell me what I really needed to know when buying a washer. Other companies I contacted gave me the impression they were telling me only what I wanted to hear (basically a low price) to get a quick sale. Absolute is a small company, so I got to talk to the owner, who took time to educate me and the differences in QUALITY, then I could buy the right washer. Absolute was not the cheapest, but took the time to help me understand why previous pressure washers kept breaking down on me. I left with a much better understanding of how pressure washers are intended to be used, and what I needed to do differently so my washer would last longer. I purchased a new washer from Absolute feeling very comfortable I would get excellent service when I need it in the future. If quality and service are important...Absolute is the place! V.M. Barn Manager, Trails End Farm