BB Locksmith
Naples, FL 34103
844-355-2592
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After doing business with this company for ten years and countless key copies, rekeys, etc. I called today to get a price for my family member who needed a car key programmed. I asked if they could do better on their quoted price ($185) as I would with any of my normal vendors. The Manager/Owner Jeanne (sp?) got on the phone, told me she wasn't going to change their price, didn't like how I was going about asking for a better price, didn't have time for this and hung up on me. No back and forth to escalate the situation, she got on the phone and was ready to fight. Nice way to treat a long time customer. I called back in disbelief and she then told me she was closing my account, that we really didn't do that much business with her anyway! Why not be cordial and say "sorry, but we have a lot invested in the programming equipment and can't come down on this one". Nope, just rude and mean. Needless to say, BB locksmith will be getting no future business from us or our 300 Tenants.
After doing business with this company for ten years and countless key copies, rekeys, etc. I called today to get a price for my family member who needed a car key programmed. I asked if they could do better on their quoted price ($185) as I would with any of my normal vendors. The Manager/Owner Jeanne (sp?) got on the phone, told me she wasn't going to change their price, didn't like how I was going about asking for a better price, didn't have time for this and hung up on me. No back and forth to escalate the situation, she got on the phone and was ready to fight. Nice way to treat a long time customer. I called back in disbelief and she then told me she was closing my account, that we really didn't do that much business with her anyway! Why not be cordial and say "sorry, but we have a lot invested in the programming equipment and can't come down on this one". Nope, just rude and mean. Needless to say, BB locksmith will be getting no future business from us or our 300 Tenants.
This is the correct address. It's like pulling teeth getting yellowpages.com to correct the listings!
Service Honoring The Golden Rule
- General Info
- BB Locksmith is a full automotive, residential, and commercial locksmith service company founded in 1977. We provide the most advanced and dependable security products available. Are you locked out of your house or car in the middle of the night? If so, call us for 24-Hour Mobile Locksmith Service. Our technicians are available on nights and weekends for your benefit. Have a peace of mind knowing that a real locksmith is just a call away. Call our professional locksmiths for a service today!
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Social Links
- Categories
- Locks & Locksmiths-Commercial & Industrial, Guns & Gunsmiths, Locks & Locksmiths, Safes & Vaults, Safes & Vaults-Opening & Repairing
- Services/Products
- Commercial LocksmithSafe Delivery & InstallationKey DuplicatingAutomotive LocksmithResidential LocksmithLost keys generatedWaterproof SafesRestricted Locks and KeysAlexa LocksCar RemotesInternet LocksHigh Security Locks and KeysSiri Locks
- Payment Options
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- Brands
- Adams Rite, Amesbury, Andersen, Arrow, Ashland, Assa Abloy, Atrium, Best, CCL, CES, Codelocks, D&D Technologies, Detex, Don-Jo, ESP, Emtek, Endura, Exit Security, Falcon, Ferco, Folger Adams, Fuhr, G-U, GU, HES, HPC, Hata, Hoppe, Hudson, Hurd, IEI, Ilco, Ives, Jackson, Jet, KSP, Kaba, Kaba Ilco, Keedex, LCN, Major, Marks, Marvin, NSP, National, Norton, Olympus Lock, Papaiz, Paxton, Peachtree, Pella, Perma Vault, Pro-Lok, Roto, S. Parker, Sargent & Greenleaf, Securitron, Stanley, Strattec, Stry-buc, TELL, Taco, Tel-kee, Trine, Truth, Weathershield, Weiser, Wink Haus
- Languages
- English, Spanish
- Accreditation
CRL, ARL, CPS, CAI, CFL, CFDI, RST, CJS
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