I have never had my carpets steamed cleaned before and when I called for prices and inquires, I could not believe how pleasant the lady was. She assured me I would be very happy with her service. I felt so relieved just knowing someone could take that much time out explaining the process. Not only after my carpets were cleaned, but it all looked brand new. I will never use any other company. The knowledge and professionalism of the 2 ladies have me sold. Sandy Clark