Asset Management might be one of the smaller management companies in Muncie but they are still better than the others, by far. They have always been reachable, they did their best to attend to maintenance issues in a timely manner (without trying to blame every maintenance issue that comes up, on the tenants).

They have also been extremely helpful/ reasonable during our recent move out experience. The owners decided to sell the property and Asset Management somehow found a balance between advocating for the owners and advocating for the tenants, in an effort to keep the process as fair as possible.

They gave us the time we needed to get things in order (so we could get our deposit back). They didn't try to nickle and dime us about the whole process either, (like most landlords do)... Instead of trying to find ways to keep our deposit, they've been trying to help us make sure it is refunded to us.
It's nice to have a landlord who is more concerned with being fair and reasonable than they are about profit.

Based on their ability to balance the interests of the clients and the interess of their tenants... as well as the general fairness and decency of the people who own this business... They deserve 5 stars. Truly.

Asset Management (Rhonda) is the BEST! I wish I would have turned my properties over to her 20 years ago...THANK YOU! Very Professional, great communication, prompt payment, AND TAKES CARE OF BUSINESS. She seems to do it all with such ease. I have had other management companies...trust me I know how they can take you to the bank. I could have saved myself so much time, money and peace of mind had I hired them out of the gate...

Very unprofessional and rude. We were rushed through a showing with another group of people that weren't even supposed to be seeing the apartment we were interested in. She did not describe the apartment features or even give us a tour; she simply told us to "look around." Then we were pressured to make a decision that same day without any more information. Very displeased with their service and haven't heard that their management is better from the tenant's point of view, either.

is it a company that works for othwer people?