Rose International Market
1060 Castro St, Mountain View, CA 94040
650-960-1900
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I really like the kebabs (do takeaway, because there is no ambience in the parking lot), but the customer service is quite bad. When I called to place an order, the guy on the other end hung up when I was still speaking, so that when I went to pick it up, they had part of my order wrong. They didn't really want to rectify it, but I pointed out that he hung up before I confirmed my order so he grudgingly changed it.
The food really is quite tasty, but the service -- meh. I'd say go for the kebabs but keep your expectations low.
I was one of the loyal customers of this store; I did most of my shopping there. even after we moved to san Francisco I was driving down there for buying meat, tea, bread and other stuff, Although it was sometimes more expensive than its competitive store like international food market (San Jose) or Pasha market (Cupertino). Anyway today I was there and I shopped about a 100$ and we had a short chat about why they didn?t expanded their business to San Francisco as well, then when I was leaving the store one of my bag fell down and a bottle of olive oil broke with a loud noise and made a big mess in other stuff too. I was so shocked for a moment that I couldn?t move. I don?t have any idea if the bag was torn (because most f the time there is a hole or tear in their bags) or if it just fell from my hand, anyway the first reaction of the cashier was this: ?he came to me and said it didn?t tear ha? Is it? No it was not that much heavy? I couldn?t believe that he didn?t want to take care of only a bottle of olive oil and care for a customer who drive 50 miles because of their store. I paid again and left the store.
Certainly I won?t go there again and I won?t recommend there to my friend as I did before.
I rather than go to some where that respect you first and then care for the money.
I didn't care for the service or food. The guys behind the counter are rude. The place looks pretty dirty. In my opinion it's not worth the money.
We go there for kabobs Friday nights in the summer and I can't help but stop and looking for cool products to bring home.
It gets crowded and the lines SUPER long, so call ahead and place your order.
Really friendly staff - please be nice to the guys in the cooking area ... they work so hard and as fast as humanly possible in a high heat area.
- General Info
- Rose Market is a beloved one stop shop for specialty groceries of the Middle East and surrounding regions, fresh and specialty seasonal produce, high quality Halal meat, traditionally made Persian delicacies, and made to order kebabs that many consider to be the very best in the area at an unbeatable price. The grill starts 11am every day and closes 7pm Mon-Sat and 7pm Sun.
- Extra Phones
Fax: 650-960-3929
- Hours
- Regular Hours
Mon - Sun: - Categories
- Gourmet Shops, Caterers, Restaurants
- Payment Options
- Price Range
- $
- Neighborhoods
- Miramonte-Springer, Cuesta Park
- AKA
Rose Market
- Other Links
- Other Information
Cuisines: Caterers
Price Range : Below Average