I had called on the last week of August to move on a specific date in Sept. (They had 3 weeks notice.) I was informed that the date of my move was wide open. I had a new apt set up for the date of my move. I had all my utilities, job offers, etc set up for my move in day. I called on Friday (Last business day before my move) to verify my move on Monday. I got a call back on Saturday and was informed they did not have me on the schedule, that they earliest they can get me in is that following Tuesday. I also was informed that instead of the 7 hours they quoted me, I was informed that it will be a 14 hour move and done over 2 days, not 1. I was pissed to say the least - I had purposely called 3 weeks in advance so if I had to get extra cash I had 3 weeks to do so - not 2 days before my move. I am giving 1 star because the receptionist was sincerely apologetic and attempted to give me 2 other companies to call. But it's a Saturday, they were not open. So I'm Screwed!