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Absolutely wonderful. The staff is very polite and welcoming with all smiles. It was our first time there so they put up a message on a dry erase board saying "welcome Madison!" to welcome my daughter. They made us feel very comfortable and gave me some crayons, paper, and toys to keep my toddler busy while her sister was being examined. Dr. Sanborn and his wife Lori Beth explained my daughter's dental situation clearly and made sure my daughter and I both understood what they were saying. They didn't make a fuss over my insisting on being present during my daughter's examination. They're very good with kids, not too pushy or impatient like some doctors are with scared children. The facility is very clean and up-to-date. If you have orthodontic needs go to Sanborn Orthodontics!