The WORST... Our BILL IS NEVER the same and no one can break down the bill and tell us why.. ! They were supposed to send us a $200 rebate card for switching and never got it.. when we asked about it they said they had NO idea what we were talking about .. I got a new phone and they never peeped a word about insurance ( I thought they didn't say anything because I was already covered on my other phone) and when I dropped they said "oooooh that's too bad.. Nothing we can do.... you should have got insurance..." When I visited another store they immediately took action to fix it.. We were given direct TV but NO ONE every came out to give it to us.. yet we were still charged.. and when they gave a us a "better deal".. It came out to be more.. Every time I have a problem or a question they say they can't answer or help me.. I hate going in there. I drive all the way to Texas to get my questions answered. HORRIBLE HORRIBLE HORRIBLE... go somewhere else.. I promise it will be worth it.

Why have a phone number if you won't answer the phone!!!! I loathe coming in for any service.