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S
Shuyan C.

07/02/18

Provided by YP.com
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My baby died in the wrong hand of Avian & Exotic Clinic and they only wanted to return me $45.59

I took my chicken to see the vet at Avian & Exotic Clinic yesterday morning. Dr. Shannon and Dr. Wells checked my baby; and they said they would give a good care of my baby. They said my baby needed to be hospitalized, they appeared very nice and professorial, so I trusted them and left my baby there. But in the very next morning, when I called them, they told me my baby passed away at night. they charged me $460 of deposit, including 3 days hospitalizing fee, but they just let my baby stay in the dark by herself. My baby must had been very sacred. If she were home, I would take care of her at night, she wouldn't die. They promised they would take care of my baby, but they failed doing it.
Also, when I asked for returning my payment. Dr. Shannon said they would return some of my payment. I said that I needed the full refund. Then they didn’t want to talk to me, and closed their door, only left the receptionist in the front desk. I said to her that I needed my refund, she said okay. And took my card, when she gave me the receipt, I noticed that they only returned me $45.59.

I don’t know what horrible treatment my baby went through. Please when you consider taking your pet to see a vet at Avian & Exotic, think about what happened to me. They just wanted my money, they didn't care of my baby nor how I love my baby. they hurt me, I can’t overcome it. They “treated” my baby to die. I just paid for being heart broken. I just paid for the guilt of sending my baby there. I just paid for the suffer my baby had.

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DETAILS
General Info
Avian & Exotic Clinic of the Monterey Peninsula is a veterinary practice for exotic pets including, birds, reptiles, rabbits, ferrets, rodents and hedgehogs. It also routinely cares for fish through either office visits or mobile calls. Located in Monterey, Calif., some of the services offered includes care/boarding, surgical, laboratory, routine medical care, care/behavioral consulting, grooming and maintenance. The clinic also provides elective and corrective surgery, reproductive surgery, spay and castration, egg binding, endoscopic reproductive examination and diagnostic/therapeutic endoscopy. Avian & Exotic Clinic of the Monterey Peninsula's care and behavioral consulting includes house calls, husbandry, diet, feather picking and mutilation.
Extra Phones

Fax: 831-647-1101

Hours
Regular Hours
Mon - Fri:
Sat:
Social Links
Categories
Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Pet Grooming, Pet Services, Veterinarian Emergency Services, Veterinarians
Payment Options
Location
Stone Creek Vlg
AKA

Avian and Exotic Clinic of Monterey

Other Information

Parking: Lot

Data provided by one or more of the following: Thryv, Data Axle, Yext.