I wish I was able to give a negative star. I had a HORRIBLE experience at VIP NAIL BAR. The nail tech was not able to do the design I asked for let alone inform me that she was not able to execute the original design. Originally, I asked for Matte polish with a design from a picture that I showed the nail tech. After she completed my nails, I asked the nail tech to add some nail art and she just looked at me and repeatedly said all done like she wasn't going to do anything else for me. My nails did not have the Matte polish and she did not do the design like I wanted her to do per the picture below to the left! I WAS CONNED OUT OF $50.00! When I returned the next day to get my nails changed as it says in their policy, "For any reason you're not satisfied, we'll perform the service within 72 hours," I was originally informed that I could get something different if I paid the price to take them off. I was completely fine with that arrangement, however, moments later that owner changed his mind. I was informed that I would have to pay an extra $40-50 for my new nails.