Not very professional and not helpful. They are not informed about the requirements of DPS which makes me wonder how informed they are about other things, like traffic laws, and driving skills. My impression is that they just want your money, and as much of it as possible. My son took the classroom portion of the course, but says the course was not very informative and poorly taught. They will get you a permit, but if you want your child to actually learn something, I suggest you try a different school. They also say if you make a referral they will pay you, but when you make the referral, they just make excuses and new rules to avoid paying you.