We went to nickels auto and found a car that we put a down payment on. We first went in and told them we wanted a truck. They told us they could give us a choice of 2 cars. Well we took a test drive in one and it seemed ok. But they knew how desperate we were and sold us a car that had a major oil leak and coolant leak. Then we tried to take it back because we didnt want it in the first place. We told them we needed a reliable vehicle to drive back and fourth from missoula out town for our jobs. It was our bad for trusting them. There is much more to our story but i cant list everything cause it would take too long. Bottom line, do not buy a car from there unless you like to be screwed over and lied to while they role their eyes at you for being upset about having to pay for a lemon. They knew what they did and only want the money for for their sorry excuse of salesmens pocket. If you like getting screwed over just go to nickels auto so they can turn it around on you for buying a piece of junk from them

If you buy from here you are crazy. I went in there really excited about buying a 2001 Kia Optima they had in the lot. Beautiful car, upon closer inspection the odometer was broken, the windshield had a crack that stretched from one end to the other and there were a few small dents on the body. The salesman Mike Kimbrough said he would take the car in and get all of those issues fixed (not before he asked me how much I wanted to spend so he could adjust the car's price as closely to that as possible). I was concerned yet intrigued so I asked for a quote. I told him I would be paying for it up front without financing. He quoted the price at $5100. I looked up this car on Kelley Blue Book and that same exact used vehicle without any of the problems I described was valued at $2600. When I brought this up on the phone he was caught off guard and said the discrepancy between those prices came from the fact that he had quoted the car's price with financing included for "high risk borrowers". I reminded him that I would not need to finance the vehicle and so his second justification for the discrepancy in price is that the value is pulled from another book website which valued the car specifically according to the VIN. So, he tried to discredit Kelley Blue Book, the world's most accurate and well known car valuators and pointed me to a site that some how would know everything this specific car went through and created a value comparable to what a brand new Kia would cost right now.



Needless to say once I started asking questions he started getting mad and said "he couldnt do the Kelley Blue Book price of $2600 because they were in way over that". I seriously doubt the validity of that comment but they are not a very smart dealership if they are spending more on cars than they are worth.



Ultimately, my impression is that these people just want to sell me a car and take my money and get it off the lot. They provide no guarantees and would not even promise to fix the odometer until after I had signed a contract and bought the car. I chuckled heartily at that premise and said good day.



After speaking with two other people I had known to do business with this place they said that what I was sensing was right. They are the nicest people until you fork over the money and they are rude and unhelpful.



Its really a shame that this business can stay afloat on the backs of hard working people who are maybe less educated in the area of shopping for a car. They lure you in with the promise of giving everyone a chance including those with bad credit. They act like they are your friend and want to get you into the best fit.



If you can in anyway go to a real dealership to purchase your vehicle, do so. Avoid this place as much as you can!