Make sure you take a ton of your own photographs of the house you rent from these guys otherwise you will or you will pay for for all the wear and tear that the previous tenants did to the place. If anything is less than pristine, you better write it down on the inventory and don't listen to them when they say "you don't have to document the small stuff." And ask to review everyone of the photos they "already took last week" to make sure they weren't taken years before you moved in. Looks like they became the "largest single family home property management company" by squeezing every dime from their unsuspecting tenants.