Just bought a car today from Jay. Honda Insight at a fair price and GREAT customer service from the salesperson Jay to the finance piece and checkout (Jennifer)-took less than one hour from the test drive (2nd test drive) to driving away with a great car with excellent gas mileage. Jay was very knowledgeable about the cars we looked at and I felt no pressure. Best car buying experience my husband and I have had in many car buying adventures over the past 30 years.