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We were so excited about taking the kids roller skating, but upon arrival there was no parking designated for the place and with the snow it was not an easy walk from the street. Then once inside the bad customer service began. First the lady working the desk (possibly the owner) was yelling at someone on the phone. The rink was not a traditional smooth floor, we were not impressed with the skating rink and demanded our money back after less than 5 minutes of being there. The lady pointed to a sign that was behind her (not in plain sight) saying that there is no refunds. She was very rude and seemed very annoyed, but ended up refunding us $20 out of the $22 dollars we gave to this cash only place. Horrible service and rundown facility, I don't recommend this place to anyone! Customer service goes a long way and for this reason I would rate this as a Negative 5 stars.
My two boys are new to rollerskating and love it. Lived in middletown 3 yrs and didn't know there was a rink now the boys are there every Sat. Maria was great helping them out to learn. Now they have their own skates. Great price the family can afford for a Sat activity.
This place is just like it was in the 70's! Love it and love the owner Maria. She is soooo nice and accommodating every time my friends and I are there, which is at least once a week lately! She let's us listen to whatever we like, and has all kinds of advice, whether skating or otherwise! It is always a great time had by all at this rink!!!
recommend this for young children even though it is not the most modern of places it is truly lots of fun.
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