Very disapponted. Overcharged several times. They acted as if I were trying to get over on them. I was told it would be adjusted. It wasn't on the next two cycles then they decided I was delinquent for just the amount in question. After they told me to not pay it as it would be adjusted. No accountability especially if the driver does not correctly communicate the actual bottle return. No accountability or continuity in customer service. They monopolize our area. We have no competitor in this region. That should change. No choice leads to no good. Good water source but awful points of service.