Actually I go there every 3 weeks for refills. They do a great job.
My daughter went there for a basic manicure with one of the younger girls, she left there bloody and battered. The guys usually do my refills

Been there few times and every time I go, I end up leaving with bloody fingers. Sure they do a wonderful job in the end but they take forever to finish and seriously cut up my hands. I gave them few chances but keep disappointing with the abuse!! No more chances. Not to mention, it cannot be safe to bloody up fingers and reuse the same electric filer on all clients!!