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Be afraid, be very afraid! This company was hired by a maid service who damaged my brand new travertine tile custom built shower by using a harsh chemical that left streaks in the tile. Phx Carpet Cleaning, who has a sub company Valleywide Stonecare, assured me they could fix the damage by honing and buffing it out & then resealing. Suddenly, they arbitrarily decided they would not do the thorough job promised & rather than honing & buffing as arranged, they just went ahead and sealed over it. This was a costly mistake as they sealed in the damage, making it even harder to return to its original condition. The shower looks significantly worse than it did immediately following the damage. When contacted to fix their subpar work, the owner personally insulted me and attempted to get me to okay ripping out my tile and destroying the shower and my bathroom wall, rather than just doing their job & fixing their work. This has been one of the worst experiences I have ever had with a company of this nature and would not recommend them to my worst enemy
To; DarrellWe have tried several cleaners in this area and your company has made a hard decision easy for us. We appreciate you coming on a such short notice and doing a superb job for us. The carpet and tile looks fantastic and we will be calling Phoenix Carpet Cleaning again. My wife and I plus our Pet CJ thank you very much.
Phoenix Carpet Cleaning cleaned my slate floors inside and out, as well as the carpet in 3 rooms. They did a fantastic job. The price was more than fair, and the floors look better than I thought they ever would. The guy who came to clean the floors was very nice and very professional. I think he really took pride in his work. I have already recommended these guys to my neighbors.
I wasn't sure if anyone could clean my carpets anymore. We had tried almost everyone. With 2 kids and two pets, you can imagine what our carpet looked like. Puppy and kid marks that I had tried everything on. I was surprised to see all that stuff just powered out of the carpet with the scrubbing and steam thing they had. Just wanted to say that these guys got the job done.