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Here to get you back on the road
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Categories
- Emissions Inspection Stations, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing
- Services / Products
- Mufflers|Trucks|Vans|Cars|Rv's|Foreign & Domestic|Shocks & Struts|Maintenance|Vans|Trucks|Domestic & Imports|Drivability Diagnostics|Certified|Exhaust Muffler Converter Service|Free Inspections Lifetime Warranties|Engine Performance Tune-Ups|Towing Available|Engine Perofmranc E T Une-Ups|Alignments|Cars|Emission Repair|Shocks & Struts|Rv'S|Auto Service|Free Inspections|Lifetime Warranties|Engine Performance|Complete Mechanical|Cars Vans Trucks & Rv's|Lifetime Branke Pads|Drivability Diagnostics
- Payment Options
- Languages
- English, Greek, Spanish
General Info
Your Complete Auto Repair Center. Exhaust Masters-Total Car Care Center is an automobile repair and service shop located in Merrillville, IN. We are a complete auto repair shop that has served our community since 1974. We work with domestic and foreign cars, and our mechanics are ASE certified. Exhaust Masters-Total Car Care Center offers honest advice and suggestions. We can work on anything from brakes, shocks, springs and struts to exhausts and mufflers.
Reviews
Had an issue with my 2003 Honda Civic brake line leak over Easter Weekend while visiting my folks in NW Indiana. My Father had vehicle towed to their Merrillville, IN facility and proceeded to change all of the brake lines on my car and did it without even providing my Father or myself a written estimate! When my Father went to recover vehicle, he was given a bill for $659.61! Their "District Manager" Manny as he's known didn't do a thing to even acknowledge that this was dishonest and not only proceeded to charge my Father - he also refused his credit card and insisted he be paid in cash! Police were called on the scene to oversee the exchange. Exhaust Masters was not authorised to perform this work on my vehicle and then charge rates that are inconsistent with non-dealership shops. I attempted to call "Manny" directly on Saturday to discuss this with him and resolve and was told by his employee working at the shop - JD as he called himself that he was "unavailable" and refused to give me Manny's cell number so I can call him directly to discuss! Exhaust Masters is the example of what an automotive repair shop should never do while conducting business. In all my time having my vehicles serviced in the States of Indiana and Illinois - I have never come across a repair shop that doesn't provide a written estimate of services and work to be performed on a vehicle without having me review it and sign off on it! This is a very unprofessional and totally dishonest business.
I have gone to the shop in Hobart for exhaust work on my cars for over ten years, but this is the last straw. I have always had to take cars back to get brackets re-welded, but the store was close to home so no big deal. However this last time is it! Took my Geo in for repair to the exhaust which they had installed alittle over a year ago [$300+], only to be told it would need a complete system again. This time $450+, figured minus the cost of warranteed muffler and convertor as these pieces were unusable due to the way the were installed.They claimed they didn't install them. After showing the paperwork from the previous visit i was told they would get back to me. No contact so stopped by the shop and was told warranty had expired, on the contract it said lifetime on muffler and 2 yrs on convertor. Was told that was a mistake, should of said 1 yr on both, mind you the new contract said 2yrs on convertor also! Then he ask, you don't expect me to eat the cost, do you ?